The arrows are the web, see how it is created?
Things like YouTube allow amateurs to become professionals. Comment boxes let people give each other feedback. Quite often people will tweet institutions to give them feedback as well....
Institutions can even contact each other with web 2.0.....
WWW - You have some useful information here as well a diagram which helps you understand the impact of web 2.0
ReplyDeleteEBI - You develop your own analysis. You could have some comments explaining the impact of web 2.0 in detail.